Our customer’s security and protection is our highest priority.
All information is encrypted and processed by a compliant secure payment gateway. BaubleBox does not store any credit card information on our servers. This will have to be manually entered every time an order is placed. Better safe than sorry!
Why is there a hold placed on my card?
If a debit card or check card is
used to make a purchase on the BaubleBox website, and the purchase was not
accepted for any reason (i.e. failed address verification or failed security
code verification), please be aware that most banks will hold the
"authorized" funds, even if your order was rejected by our security
measures. This can count against your balance until the authorization of your
card id cleared. Do note that the most common reason for the failed transaction
is that the billing address entered does not match the billing address for the
debit or credit card being used for payment. If not, our Address Verification
System (AVS), security measures will reject any transaction for a billing
address mismatch, prolonging the processing of your order.